Story of
Dual Action
Windows
Serving USA customers since 2013
In 2013, Petr Pechousek, owner of Dual Action Windows, was approached by a friend in construction to help bring European windows to a new home in Chicago. At the time, Petr was a full-time software engineer living in Prague, Czech Republic, but he decided to lend a hand. This marked the beginning of Dual Action Windows.
Though Petr knew little about windows, aside from the fact that "Windows" was an operating system, he quickly realized he was onto something bigger.
As he compared US-made windows to those produced in Europe, his entrepreneurial spirit and analytical mindset led him to a clear conclusion: he would be the first to offer Tilt & Turn Windows throughout the United States.
It’s been a long journey since then, but our mission remains the same—providing high-quality, energy-efficient windows at an affordable price to American customers.
Our Principles
Care
Customer service and support are central to our values because we truly care about our clients. We understand that being available whenever needed is essential for building strong, lasting relationships.
We also care deeply about our planet. We believe that offering high-quality, energy-efficient windows not only reduces energy consumption but also helps lower heating and cooling costs for our customers.
Affordable quality
We wouldn't bring these windows and doors from Europe to the United States if we weren't 100% confident that the quality and options we offer surpass domestic products.
When you factor in the cost, which is highly competitive, you’re getting a high-end product at an affordable price.
Honesty
At DAW, we deliver on our promises—no excuses. We stand by our words, and that’s the foundation of our company.
Business comes with challenges, but we believe every problem has a solution. When issues arise, we address them directly and resolve them—it's how we operate.
Speed
Time is the most valuable asset, and we understand that.
With DAW being run by a software engineer, we automate everything possible to ensure the fastest response to any request, big or small.
Meet
Dual Action
Windows
Team
Our team is committed to providing top-quality windows, doors, and accessories that exceed the highest standards.
With years of industry experience, we combine skilled professionals in manufacturing, design, and customer service to deliver exceptional products and unparalleled support.
We take pride in our craftsmanship, expertise, and dedication to offering the best solutions for our clients.
Whether you need innovative designs or reliable products, you can count on our team to guide and support you every step of the way.
Petr Pechousek
Owner and CEO of DAW
Petr was born in 1985 in the Czech Republic, Europe, and visited his friends and brothers in the U.S. often, ever since he was 15 years old. He graduated college with a degree in software engineering and became passionate about technologies, as well as sustainable development.
Petr is always looking for new ways to make the world a better place and help people fulfill their dreams because anything is possible!
Lucy Pavoucek
Head of Finance Department
With a strong background in finance and Lucy brings a unique blend of expertise to the team. With experience in the movie industry, she has a keen eye for financial strategy and a drive for efficiency. Outside of work Lucy enjoys spending time with her horses, reflecting a love for discipline, dedication, and precision.
Vaclav Turek
Expedition and Transportation
Vaclav studied logistics and has been working in the freight industry ever since. Whether shipping over land, air or ocean, Vaclav and his team take care of Dual Action Windows’ customers to make sure their new windows are delivered at the right time to the right place in the best condition possible.
Jacob Hodonicky
Head of the Pricing Department.
Jacob studied construction and has many years of in-field experience. He understands the unlimited options to your window and door needs and he and his team - with cooperation from the sales department - takes extra care to return a quote for exactly what you want as fast as possible.
Petr Misak
Purchasing Manager
Petr has 15 years of experience in construction and windows business. He and his team can help with any technical questions, maintenance, service or adjustment advice.
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Tera Bica
Head of Marketing Department.
Whether you are looking for brochures, flyers, logos or any other marketing material, Tera and her team will provide you with those.
Ryan O'Donnell
Senior Project Manager
Originally from Rochester, New York, Ryan joined the Dual Action Windows team three years ago. Bringing previous experience from working jobs in the construction industry, Ryan has helped our customers select their ideal window and door packages on all types of projects. He's handled everything from modular home projects, high-end custom homes, modern passive homes to large-scale apartment building projects in New York City.
Chris Smith
Head of Customer Service Department
Chris, a Washington State native, has over a decade of construction experience, starting at 15 with Habitat for Humanity. His expertise spans from foundations to roofing, allowing him to guide Dual Action Windows customers in selecting the best products.
Chris also spent 15 years in Alaska's commercial fishing industry, developing resilience, leadership, and a commitment to completing tasks. These traits enhance his customer service and solution-focused approach.
Outside of work, Chris enjoys crafting furniture, bow hunting, and spending time outdoors with his wife and two children. His dedication to craftsmanship and service makes him a trusted professional.
Ryan Ellzey
Project Manager
With over 15 years in construction, Ryan is a skilled Project Manager at Dual Action Windows. He began working at 11, building steel barns, and has since become proficient in managing complex projects. Known for his exceptional customer service and attention to detail, Ryan ensures smooth execution from start to finish.
Originally from Arizona, Ryan now resides in Prague, Czech Republic, bringing a global perspective to his work. His diverse background helps him adapt to various challenges, ensuring successful project outcomes.